Our Policies

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Refund Policy

We want you to be completely satisfied with your purchase. Refunds are available under the following conditions:

  • Refund requests must be made within 10 days of the purchase date.

  • The product must be in its original, unused condition with all tags and packaging intact.

  • Proof of purchase is required to process the refund.

  • Refunds will be issued to the original payment method within 5-7 business days after approval.

Non-Refundable Items:

  • Digital products, gift cards, and downloadable content.

  • Items purchased on final sale or promotional discounts.

To request a refund, please contact us at info@putyouonmusicgroup.com with your order number and reason for the refund request.

Shipping Policy

We offer standard shipping to various destinations, with rates and timelines as follows:

  • Domestic Shipping: Estimated delivery within 5-7 business days.

  • International Shipping: Estimated delivery within 10-20 business days, depending on the destination.

  • Shipping rates are calculated at checkout based on the shipping address.

  • Once your order is shipped, you will receive tracking information via email.

  • We are not responsible for delays caused by the carrier or customs clearance for international orders.

If you have any questions regarding your shipment, please contact us at info@putyouonmusicgroup.com

Return Policy

If you are not satisfied with your purchase, returns are accepted under the following conditions:

  • Returns must be initiated within 7 days of receiving the product.

  • Items must be in their original, unused condition with all original tags and packaging.

  • Customers are responsible for return shipping costs unless the item was damaged or incorrect.

  • Once we receive and inspect your return, a refund or exchange will be processed within 5-7 business days.

How to Return an Item:

1. Contact us at info@putyouonmuscigroup.com with your order number and reason for return.

2. You will receive return instructions, including the return address.

3. Ship the item back using a trackable shipping method.

4. Once received, we will process your return and notify you of the outcome.


Cancelation policy

We understand that plans can change. You may cancel your order or subscription under the following terms:

• Orders can be canceled within 24 hours of placement for a full refund.

• Subscriptions or reservations can be canceled anytime, but refunds are only provided if the cancellation is made at least 48 hours before the next billing cycle or reservation date.

• Once an order has been processed or shipped, it cannot be canceled.

To request a cancellation, please contact us at info@putyouonmusicgroup.com with your order or subscription